ISO 9001 is widely recognized as an international standard which provides a framework for an effective quality management system.
- ISO 9001 applies to the processes that create and control the products and services an organisation supplies
- ISO 9001 prescribes systematic control of activities to ensure that the needs and expectations of customers are met
- ISO 9001 is designed and intended to apply to virtually any product or service, made by any process anywhere in the world
Achieving ISO 9001 accreditation has underscored Urmets continued commitment to seek continual improvement in all that we do.
"The process of obtaining ISO9001 has made an invaluable contribution to our business. It helped us identify opportunities to improve our procedures and ensure that we continually improve our service levels. We have cross trained all our staff to enable us to offer customers a single transaction regardless of their requirements."
Manji Gami, Managing Director of Urmet UK